The Next Big Thing in E‑Commerce

The Commerce Experience Collective (CommX) stands for one thing: growing E‑Commerce. Learn about the technology and insights you need to GROW.

Learn More About CommX

What do you need to GROW in E‑Commerce?

G - Growth Drivers: Move the needle on impactful KPIs and performance metrics

R - Revenue Optimization: Modern technology built for commerce that impacts your growth drivers

O - Own the Experience: Design the entire end-to-end customer experience in a way that is unique to every individual from awareness to receipt

W - We: It can’t be designed by a single company or thought leader, creating the future of E‑Commerce requires all of us.

Latest Resources

Site Experience

The Personalization Puzzle: Assembling the Pieces of Connected Commerce Experiences

At Bloomreach, we believe that the best way to achieve personalization success is by thinking of it like a puzzle. Personalization is composed of many individual pieces, but what’s ultimately most important is how the pieces connect to build out the bigger picture. 
Read more
Site Experience
What is Commerce Data and Why is it Important to E-Commerce Personalization?
One of the most important building blocks of e-commerce personalization is being able to effectively collect and use commerce data. Bloomreach explains how you can use the combination of collected customer data and product data to power truly personalized customer experiences in e-commerce.
Fulfillment Experience
Why ShipBob Is Quickly Becoming The Best E-Commerce Fulfillment Service
ShipBob’s successes highlight the power of purpose not only in developing a single business but in creating spaces in which other businesses can thrive.
Conversational Commerce
CPaaS with conversational AI: what makes Sinch stand out
The first-ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms was just released, and we’re proud to say Sinch is included. Using technology to maintain one consistent conversation across various customer channels, businesses have seen: 30-50% increased conversions, 20-80% cost reduction in customer care, and 3X increase in NPS scores.
See All Resources
CommX Members
See All Members